CATEGORY
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INDUSTRIAL AGE
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INFORMATION AGE
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ASSET
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TANGIBLE
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INTANGIBLE
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NETWORK
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HIERARCHICAL [LINEAR]
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INTEGRATED NETWORK
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TECHNOLOGY
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ANALOG (REPORTS, MEETINGS)
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DIGITAL (E.G. E-MAILS) [OPERATIONAL EFFECTIVENESS]
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STRATEGY
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GOAL-ORIENTED (SLOW AND LABORING); PLANNING INVOLVED A LARGE NUMBER OF PEOPLE AND TOOK A LONG PERIOD OF TIME; VALUES - PREDICTED
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INTENTION-BASED (STRATEGIES EVOLVE DAILY), PLANNING - FAST AND FLEXIBLE; VALUE - PLACED ON PROBABILITIES
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CUSTOMERS
________________________________________ CUSTOMER SAVVY
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________________________________________
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MORE DEMANDING, PROACTIVE, CUSTOMIZED PRODUCTS ________________________________________ MORE OPTIONS AND ACCESS TO MORE INFORMATION THAT EVER BEFORE
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EMPLOYEES
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SKILL-BASED
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KNOWLEDGE DOERS
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BUSINESS
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OPERATES LIKE MACHINES, MAKING AND SELLING PRODUCTS FOR POSSIBLE MARKETS
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OPERATES THROUGH INTERACTIVE NETWORKS THAT ADDRESS SPECIFIC CUSTOMERS NEEDS
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KNOWLEDGE
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VALUED
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REQUIRED
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ORGANIZATIONS
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HIERARCHY WITH STRUCTURED REPORTING RELATIONSHIPS THAT GENERALLY FLOWED FROM THE TOP DOWN
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DESIGNED AROUND THE ROLE OF INFORMATION AND KNOWLEDGE SHARING
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